General Terms and Conditions
Female Leaders Club &
We love communities B.V.

 

Last updated: March 25, 2026

We love communities B.V., established in Amsterdam and registered with the Dutch Chamber of Commerce under number 88272265, operates under the name We love communities, Female Leaders Club, and any other affiliated labels. In these Terms and Conditions, “We love communities” also refers to Female Leaders Club, its related community, app, websites, and services.

These Terms and Conditions apply to all offers, quotations, agreements, assignments, activities, programmes, training courses, workshops, events, consultancy assignments, interim assignments, memberships, online environments, the app, and any other services provided by We love communities.

ARTICLE 1. DEFINITIONS AND INTERPRETATION

1.1 Client / participant

The natural person or persons for whose benefit We love communities provides its services. The contracting party and the client/participant may be the same person, but this is not necessarily the case.

1.2 Contracting party

The natural person, legal entity, or organisation, or its legal successor(s), that has instructed We love communities to perform services, deliver products, or grant access to programmes, events, memberships, the community, or the app. Unless expressly agreed otherwise in writing, the contracting party is the party obliged to pay the agreed price.

1.3 We love communities

We love communities B.V., established in Amsterdam, registered with the Dutch Chamber of Commerce under number 88272265, operating under the name We love communities, Female Leaders Club, and any other affiliated labels. We love communities provides services in the areas of consultancy, interim assignments, community building, training, workshops, events, marketing communications, management consulting, online programmes, memberships, and related services.

1.4 Third parties

Assistants, subcontractors, trainers, speakers, moderators, hosts, software providers, community managers, administrative staff, or other parties engaged by We love communities in the execution of the agreement. We love communities reserves the right, at its sole discretion, to engage third parties and to change the composition of the executing team if it considers this necessary for proper execution or continuity.

1.5 Contract value

The total agreed amount for the services of We love communities, as stated in the quotation, agreement, confirmation of assignment, programme description, online offer, landing page, payment link, checkout, or otherwise confirmed in writing or digitally.

1.6 Agreement

Any arrangement between We love communities and the contracting party for the provision of services, access, products, or support, regardless of whether it has been concluded in writing, orally, digitally, by email, via a website, or by payment.

1.7 Services

All services and products of We love communities, including but not limited to consultancy, interim assignments, talks, training courses, workshops, online programmes, memberships, masterminds, events, community access, app access, moderation, sparring, strategic sessions, and digital content.

1.8 Community / app

The online environment, private community, mobile application, digital learning environment, private groups, and all related functionalities made available by We love communities and/or Female Leaders Club.

ARTICLE 2. APPLICABILITY OF THESE TERMS AND CONDITIONS

2.1 Applicability

These Terms and Conditions apply to all offers, quotations, agreements, assignments, activities, programmes, memberships, community access, app use, and all other legal relationships between We love communities and the contracting party, client, or participant.

2.2 Third parties

These Terms and Conditions also apply to agreements in which third parties are involved by We love communities.

2.3 Deviating terms

The applicability of any purchasing terms, general terms, or other conditions of the contracting party is expressly rejected, unless We love communities has accepted them in writing.

2.4 Validity of provisions

If one or more provisions of these Terms and Conditions are found to be wholly or partly null and void or are annulled, the remaining provisions shall remain in full force and effect. In such case, the parties shall consult each other in order to agree on a replacement provision that matches as closely as possible the purpose and intent of the original provision.

2.5 Amendments

We love communities reserves the right to amend or supplement these Terms and Conditions. The most recent version shall always apply from the moment it is published on the website or from the moment it is provided or made digitally available to the contracting party.

ARTICLE 3. ENGAGEMENT

3.1 Provision of information

Quotations and offers of We love communities are based exclusively on the information provided by or on behalf of the contracting party. The contracting party warrants that all information relevant to the preparation of the quotation and the execution of the assignment has been provided completely, accurately, and in a timely manner.

3.2 Incorrect information

If, during the execution of the agreement, it appears that the information provided by the contracting party was inaccurate, incomplete, or misleading, We love communities reserves the right to unilaterally adjust the contract value, the schedule, the content of the services, and/or the manner of execution.

3.3 Formation of the agreement

An agreement is concluded by:
a. signing a quotation, agreement, or confirmation of assignment;
b. written or digital approval by email, message, or form;
c. payment via the website, checkout, payment link, or invoice;
d. actual commencement of the services by We love communities.

3.4 Implied agreement

The absence of written approval does not affect the fact that the contracting party is deemed to have agreed to the content of the quotation or offer once We love communities has commenced the execution of the services at the request of or with the consent of the contracting party.

3.5 Quotation

A composite quotation does not oblige We love communities to perform part of the assignment at a corresponding proportion of the quoted price.

ARTICLE 4. INTERIM CHANGES TO THE ASSIGNMENT

4.1 Adjustments

If the assignment or its execution changes at the request of or due to the actions of the contracting party, We love communities shall carry out that adjustment if this is reasonably possible.

4.2 Additional work

If a change leads to additional work, extra preparation, extra deployment of personnel, extra licence costs, additional travel time, extra coordination, or otherwise to supplementary work or costs, these shall be charged separately to the contracting party.

4.3 Prior approval

No separate written assignment is required for additional work. By requesting or causing the change, the contracting party declares in advance that it agrees to the financial consequences thereof.

4.4 Changes

Changes may lead to adjustments in planning, delivery deadlines, the method of execution, or the availability of the professionals involved. We love communities is not liable for any consequences thereof.

ARTICLE 5. BEST EFFORTS OBLIGATION

5.1 Performance

We love communities shall perform its services to the best of its knowledge, expertise, and ability, and shall exercise the care that may be expected from a professionally acting party.

5.2 No guarantee

We love communities is subject exclusively to a best efforts obligation and expressly not to an obligation to achieve a specific result. We love communities does not guarantee that the intended result will be achieved through its services, advice, programmes, community, training, sparring, or any other services.

5.3 Dependency

Results always depend on various factors, including but not limited to the effort, choices, consistency, timing, market conditions, team, implementation capacity, personal situation, and external circumstances of the contracting party and/or participant.

ARTICLE 6. OFFERS AND FORMATION OF THE AGREEMENT

6.1 Validity

All offers and quotations of We love communities are without obligation and remain valid for 30 days after the date thereof, unless stated otherwise.

6.2 Revocation

We love communities is not bound by an offer if it has not been accepted in writing or digitally within the validity period.

6.3 Validity period

If an offer is accepted within the validity period, We love communities reserves the right to revoke that offer within five working days after receipt of the acceptance.

6.4 Acceptance

Acceptance of an offer by the contracting party may take place in writing, digitally, by payment, or in any other manner from which the contracting party’s consent appears.

ARTICLE 7. OBLIGATIONS OF THE CONTRACTING PARTY

7.1 Participation

The contracting party guarantees that the agreed number of participants will actually participate in the agreed services. If fewer participants take part than agreed, the full contract value remains due.

7.2 Replacement

If a participant is unable to attend due to unforeseen circumstances, the vacant place may be filled by another participant only with the prior consent of We love communities. We love communities is not obliged to agree to such replacement.

7.3 Replacement impossible

If replacement proves impossible or does not take place in time, the contracting party remains liable for the full contract value, unless expressly agreed otherwise in writing.

7.4 Information

The contracting party shall provide in a timely manner all information, documents, data, access, contact persons, and facilities required for the proper execution of the assignment.

7.5 Location

If the assignment is carried out wholly or partly at the location of the contracting party and We love communities so requests, the contracting party shall provide, free of charge, a suitable workspace with internet access and all reasonably necessary facilities.

7.6 Permission

The engagement of third parties by the contracting party before or during the execution of the assignment, insofar as this may affect the assignment, its content, or the working method of We love communities, is only permitted with the prior written consent of We love communities.

ARTICLE 8. FEES, COSTS, AND PRICES

8.1 Prices

Quotations, offers, checkout pages, websites, and other communications of We love communities shall state as clearly as possible the fees and costs to be charged for the relevant services.

8.2 Agreement

By payment, written approval, or digital registration, the contracting party declares that it agrees to the offer, the price, and the applicable terms as stated at that time.

8.3 Excluding VAT and costs

Unless expressly stated otherwise, all prices are exclusive of VAT, exclusive of any government levies, and exclusive of additional costs, including but not limited to travel and accommodation expenses, location costs, administration costs, material costs, shipping costs, and costs of engaged third parties.

8.4 Price adjustments

If the price factors on which We love communities bases its offer change, We love communities reserves the right to reasonably adjust prices for future agreements or renewals.

ARTICLE 9. INVOICING AND PAYMENT TERMS

9.1 Invoicing

The fees of We love communities and the costs charged on to the contracting party shall always be invoiced by We love communities by means of a written or digital invoice, checkout, payment link, or subscription direct debit. At the discretion of We love communities, the full amount of the assignment or part thereof may be invoiced in advance.

9.2 Payment term

Payment by the contracting party must always be made within 14 days of the invoice date, unless another payment term has been agreed in writing or unless another method of payment applies via the website, checkout, direct debit, or subscription arrangement.

9.3 Subscriptions

For assignments, memberships, subscriptions, programmes, or community access offered via automatic direct debit or a subscription model, payment shall take place according to the agreed schedule or as stated on the website. The contracting party is responsible for ensuring that sufficient funds are available and that the payment method remains valid.

9.4 Default

Once the payment term has expired, the contracting party shall be in default by operation of law, without any further notice of default being required. From that moment onwards, the contracting party shall owe statutory commercial interest or statutory interest on the outstanding amount, depending on the nature of the agreement.

9.5 Suspension of services

If payment is not made, We love communities shall be entitled to immediately suspend the execution of the assignment, access to programmes, the community, the app, events, sessions, documents, materials, and/or other parts of the services, without thereby becoming liable for any damages towards the contracting party or participant.

9.6 Termination

In the event of late payment, We love communities shall also be entitled to terminate the agreement in whole or in part extrajudicially, without any court intervention being required and without being obliged to pay any compensation.

9.7 Collection costs

If the contracting party is in default of payment or otherwise fails to fulfil one or more obligations, all reasonable judicial and extrajudicial costs that We love communities incurs for collection or enforcement shall be fully borne by the contracting party. These costs shall amount to at least 25% of the agreed contract value, without prejudice to the right of We love communities to claim the actual costs if those are higher.

9.8 Allocation of payments

Payments made by the contracting party shall always first be applied to the costs and interest due and only thereafter to the principal amount due, whereby older outstanding items take precedence over newer ones.

9.9 Instalment payments

If payment in instalments has been agreed, each instalment shall be due on the due date stated on the invoice, agreement, checkout, or subscription confirmation. If the contracting party is in default with respect to any instalment, We love communities shall be entitled to immediately demand payment of the full remaining contract value.

9.10 Payment arrangement

Payment in parts or deferred payment is only possible with the express consent and confirmation of We love communities. Such a payment arrangement does not affect the total payment obligation of the contracting party. If any partial payment is not made on time, any payment arrangement shall lapse and the full outstanding amount shall become immediately due and payable.

9.11 Non-use

Failure to use the services, or failure to use them on time, does not extinguish the payment obligation. Even if the contracting party or participant does not make use of their access, seat, membership, sessions, community, or programme, the full price remains due.

9.12 Objections

Objections to the amount of an invoice, the content of the services, or the manner of execution do not suspend the payment obligation.

9.13 Security

We love communities shall be entitled to require advance payment, a deposit, or additional security before carrying out further work or granting access to the community, app, events, or other parts of its services.

ARTICLE 10. CANCELLATION TERMS

10.1 General cancellation

If an assignment, training course, workshop, session, event, programme, membership, or other service is cancelled, rescheduled, called off, not taken up, or not attended at the agreed time by the contracting party or participant for reasons not attributable to We love communities, We love communities shall be entitled to charge cancellation fees.

10.2 Short notice

For individual appointments, coaching sessions, sparring sessions, or advisory sessions, cancellation within 48 hours before the start of the session shall result in 100% of the agreed fee being due, unless otherwise agreed in writing.

10.3 Events and programmes

For workshops, training courses, events, group sessions, live days, masterclasses, retreats, mastermind days, and similar gatherings, cancellation less than 14 days before the start shall result in 100% of the agreed amount being due, unless expressly agreed otherwise in writing.

10.4 Preparation costs

For assignments in respect of which preparation, location reservation, involvement of third parties, coordination with participants, or blocking of capacity has taken place, We love communities shall be entitled, in the event of cancellation, to charge all costs already incurred, all preparation hours, and any lost revenue to the contracting party.

10.5 Online programmes

For online training courses, programmes, memberships, communities, subscriptions, the Female Leaders Club, masterminds, and other trajectories whereby the contracting party or participant gains access immediately after payment to content, the app, the community, documents, private information, events, other members, or digital materials, no refund shall be possible after payment. In such cases, the cancellation fee shall amount to 100% of the agreed amount.

10.6 Early termination by participant

If a participant or contracting party stops early, exits prematurely, is dissatisfied, participates less actively, is absent from meetings, does not use the app or community, or at any moment decides that they no longer wish to use the services, this shall not entitle them to any full or partial refund.

10.7 Rescheduling

A request for rescheduling, suspension, or conversion to another service shall be regarded as a request which We love communities is not obliged to grant. If We love communities agrees to such rescheduling or conversion as a gesture of goodwill, this shall not affect its right to full payment.

10.8 Memberships

For memberships, annual programmes, subscriptions, and the Female Leaders Club, payment is expressly final and non-refundable, even if the contracting party or participant changes their mind after commencement, experiences less value, does not participate, or wishes to stop earlier.

ARTICLE 11. DURATION AND COMPLETION OF THE ASSIGNMENT

11.1 Term

The duration of the assignment depends on the nature of the services and shall, where possible, be agreed in advance in the quotation, agreement, confirmation of assignment, programme description, or on the website.

11.2 End

If the services have a fixed term, they shall end automatically by operation of law upon expiry of that term, unless otherwise agreed in writing.

11.3 Unused parts

After the agreed duration of the assignment or access period has expired, no rights may be derived from unused sessions, hours, materials, community access, event tickets, mentor calls, feedback moments, or other parts of the services, unless expressly agreed otherwise in writing.

11.4 Access

We love communities is not obliged to continue providing access, materials, guidance, or other benefits after the end of an assignment, membership, or programme.

ARTICLE 12. EARLY TERMINATION OF THE ASSIGNMENT

12.1 Early termination

Both parties may terminate the agreement early if circumstances arise that make the further execution of the agreement unreasonable. Such termination must be communicated to the other party in a motivated, timely, and written manner.

12.2 Payment remains due

If the contracting party terminates the agreement early for reasons not attributable to We love communities, the contracting party shall remain fully liable for payment of the entire agreed contract value, including costs already incurred, reservations, preparation hours, engaged third parties, and any further costs related to the agreement. Amounts already paid shall in such case not be refunded.

12.3 No refund

If payment has already been made, no entitlement exists to any full or partial refund, compensation, discount, or credit note, unless We love communities decides otherwise in writing.

12.4 Immediate termination

We love communities shall be entitled to terminate or suspend the agreement immediately, without notice of default and without liability for damages towards the contracting party, in whole or in part, if:
a. the contracting party fails to fulfil its payment obligations;
b. the contracting party or participant breaches house rules, community rules, or standards of conduct;
c. the contracting party provides inaccurate or misleading information;
d. continuation of the cooperation can no longer reasonably be required from We love communities.

12.5 Force majeure

We love communities may also exercise its right of early termination if facts or circumstances arise that are beyond its control or are not attributable to it and that make completion of the assignment unreasonable. In such case, We love communities shall in any event remain entitled to payment for the work already performed, the costs already incurred, and the value of access already granted or capacity already made available.

ARTICLE 13. LIABILITY, PERSONAL RESPONSIBILITY, AND CODE OF CONDUCT

13.1 Exclusion

We love communities and its employees, directors, partners, engaged third parties, and assistants shall never be liable for any direct or indirect damage, consequential damage, business loss, loss of turnover, loss of profit, missed opportunities, reputational damage, interruption loss, data loss, or any other form of damage arising from or related to the services, advice, programmes, community, app, events, sessions, content, or other matters delivered by or on behalf of We love communities.

13.2 Limitation

To the extent that liability of We love communities would be established in law, such liability shall in all cases be limited to at most the amount actually paid by the contracting party to We love communities for the relevant service or relevant part thereof, excluding any entitlement to further damages.

13.3 Personal responsibility

The contracting party and participant remain at all times fully responsible for their own choices, actions, implementation of advice, manner of execution, use of knowledge, use of tools, business decisions, financial decisions, staffing decisions, investments, collaborations, and the consequences arising therefrom.

13.4 Advice

Advice, insights, recommendations, feedback, strategies, sparring, opinions, and shared experiences of We love communities, of Maartje Blijleven, of guest speakers, moderators, experts, or other members/participants are always non-binding and must be independently and critically assessed by the contracting party or participant before being followed or applied.

13.5 Consequences

We love communities shall not be liable for any damage, direct or indirect, arising because the contracting party or participant follows, or fails to follow, advice, feedback, ideas, best practices, referrals, suggestions, or experiences.

13.6 No professional advice

The services of We love communities do not qualify as financial, legal, tax, medical, or therapeutic advice, unless expressly agreed otherwise in writing. The contracting party is responsible for engaging qualified specialists where necessary in their specific situation.

13.7 Collaborations

Within programmes, events, memberships, the community, and the app, We love communities may facilitate connections between members, clients, participants, experts, and other involved parties. However, We love communities is not a party to agreements, collaborations, investments, assignments, hires, referrals, transactions, or any other arrangements entered into between members or third parties and shall not be liable in this respect.

13.8 Third parties

If the contracting party or participant uses software, tools, experts, suppliers, team members, contractors, or other third parties mentioned, shared, recommended, or introduced via We love communities or the community, this shall be entirely at their own risk and expense.

13.9 Results

The contracting party and participant acknowledge that results of the services cannot be guaranteed and depend on many factors beyond the control of We love communities.

13.10 Conduct

During events, training courses, live days, workshops, mastermind days, retreats, and other meetings, the contracting party/participant must behave respectfully, professionally, and safely. We love communities reserves the right to exclude, without refund, any participant whose behaviour, attitude, communication, or otherwise disrupts or hinders the normal course of events or further access.

ARTICLE 14. INTELLECTUAL PROPERTY / COPYRIGHT

14.1 Ownership

All models, techniques, instruments, methodologies, formats, videos, audio recordings, texts, templates, documents, reports, workbooks, teaching methods, training materials, recordings, and other materials developed, used, or provided by We love communities in connection with the execution of the agreement are and shall remain the exclusive property of We love communities, unless expressly agreed otherwise in writing.

14.2 Use

All materials developed or provided by We love communities are protected by copyright by operation of law and, where applicable, by other intellectual property rights.

14.3 Right of use

The contracting party and participant acquire only a limited, personal, non-exclusive, and non-transferable right to use the materials for their own internal purposes and solely within the context of the purchased services.

14.4 Permission

Without the prior written consent of We love communities, it is not permitted to reproduce, publish, share with third parties, sell, edit, commercially exploit, or otherwise use the materials in whole or in part outside the purpose for which they were made available.

ARTICLE 15. CONFIDENTIALITY

15.1 Confidentiality

We love communities shall keep confidential everything that comes to its knowledge regarding the contracting party, client, or participant and of which it knows or should reasonably understand that it is confidential in nature.

15.2 Use of data

We love communities shall use personal data and other confidential information of the contracting party solely for the execution of the agreement, the administrative handling thereof, and insofar as necessary in the context of its business operations, all in accordance with applicable privacy laws and the applicable privacy policy.

15.3 Community

The contracting party and participant are likewise bound to confidentiality with regard to information they receive in the context of the services, events, programmes, masterminds, memberships, community, or app concerning We love communities, other members, other participants, or other involved parties.

15.4 Sharing only with express permission

The contracting party and participant are not permitted to distribute or share with third parties any confidential information, personal information, commercially sensitive information, screenshots, recordings, shared documents, or other non-public information of others outside the community or outside the context of the services without the express permission of the person or party concerned.

ARTICLE 16. COMMUNITY, APP, AND USER TERMS OF FEMALE LEADERS CLUB

16.1 Applicability

If the contracting party or participant is granted access to the community, app, or other online environment of We love communities or Female Leaders Club, the provisions of this article shall additionally apply.

16.2 Access

Access to the community and app is personal and non-transferable, unless We love communities has given prior written consent.

16.3 Account

The user is responsible for keeping login details, passwords, and other means of access confidential and for all actions carried out through their account.

16.4 Conduct

The community and app are intended for professional, respectful, and constructive exchange of knowledge, experiences, networking, and support. Users undertake to treat other users respectfully and with due care.

16.5 Prohibited content

It is expressly prohibited to post, share, or distribute content via the community, app, or related environments that:
a. is insulting, discriminatory, hateful, or intimidating;
b. is threatening, violent, or unsafe;
c. is misleading, fraudulent, or harmful;
d. infringes the rights of third parties;
e. violates the law or public decency;
f. contains confidential information of others without permission;
g. constitutes unsolicited advertising, spam, or aggressive solicitation.

16.6 Zero tolerance

We love communities applies a zero-tolerance policy within the community and app with regard to objectionable content, abusive behavior, intimidation, discrimination, threats, bullying, inappropriate approaches, breaches of trust, and other harmful behaviour.

16.7 Enforcement

We love communities reserves the right, at its sole discretion, to remove content, restrict accounts, temporarily suspend or permanently terminate accounts, deny participants access to the community, app, events, or other services, and/or terminate the agreement if a user acts in violation of these conditions, harms the safety or atmosphere, or otherwise behaves in a way that does not fit within the community. This shall not give rise to any right to a refund.

16.8 Responsibility

Users are themselves fully responsible for the content they post, share, upload, or distribute within the community or app. We love communities shall not be liable for content or statements of users.

16.9 Availability

We love communities undertakes to ensure that the community and app function properly, but does not guarantee that the community, app, or related functionalities will at all times be error-free, secure, uninterrupted, or fully available.

16.10 Changes

We love communities is entitled to modify, expand, restrict, or terminate the community, app, functionalities, content, structure, or access thereto if it reasonably considers this necessary for its business operations, safety, quality, or continuity.

ARTICLE 17. FORCE MAJEURE, ILLNESS, INTERRUPTION, AND DEATH

17.1 Definition

Force majeure means any circumstance beyond the control of We love communities that permanently or temporarily prevents or hinders fulfilment of the agreement, including in any case but not limited to illness, incapacity for work, mental overload, burnout, accident, death, epidemics, pandemics, government measures, disruptions, system failures, fire, water damage, internet failures, transport problems, emergencies, family circumstances, or other unforeseen circumstances.

17.2 Measures

In the event of force majeure, We love communities shall be entitled to suspend performance of the agreement, reschedule it, adjust the content or form of the services, continue them online, have them performed by a replacement professional, or otherwise continue them in another reasonable manner, without the contracting party being entitled to compensation, discount, or refund.

17.3 Replacement

If We love communities is unable to perform the services personally due to illness, interruption, or other force majeure, it is expressly entitled to appoint a substitute or third party to continue the work in whole or in part, without loss of income or any entitlement of the contracting party to a price reduction, provided the nature of the services allows for this.

17.4 Suspension

If performance is temporarily impossible, the obligations of We love communities shall be suspended for the duration of the force majeure situation.

17.5 No refund

If the force majeure situation lasts longer or, in the opinion of We love communities, is structural in nature, it shall consider whether a reasonable solution is possible. In doing so, We love communities shall not be obliged to provide a full refund of amounts already paid, in particular not where work has already been performed, access has been granted, capacity has been reserved, materials have been provided, or the services have already been partially carried out.

ARTICLE 18. SPECIAL PROVISIONS

18.1 Exclusion of participants

We love communities reserves the right to exclude from further participation any participant in workshops, training courses, memberships, events, mastermind days, communities, the app, and other services who, through behaviour or otherwise, disrupts the normal course of events, compromises safety, or harms the interests of others. Such exclusion may be communicated in writing, orally, or digitally and shall not affect the payment obligation of the contracting party or participant.

18.2 Protection

If the contracting party or participant acts in violation of these Terms and Conditions, the community guidelines, applicable law, or reasonable instructions of We love communities, We love communities shall be entitled to take all necessary measures to protect its interests, the safety of the community, and the continuity of its services.

18.3 Governing law

All legal relationships between We love communities and the contracting party/participant shall be governed exclusively by Dutch law.

18.4 Disputes

Any disputes arising out of or related to the agreement or these Terms and Conditions shall be submitted exclusively to the competent court in the Netherlands.